001 — Services

How The Pocket CEO works with you.

The Pocket CEO is fractional CEO and business advisory for Australian small businesses — the judgement of an in-house executive, without the in-house cost. Start with a diagnostic, build a command centre, then choose the level of involvement that fits: proactive monitoring, hands-on advisory, or a full fractional-executive embed. Every engagement starts with a conversation.

The ladder

A low-commitment front door in, then a level of ongoing involvement to suit the size and stage of your business — from proactive monitoring through to a full fractional executive embed.

01

The Diagnostic

One-off

The front door. A fixed-scope audit of your business — tech stack, ad spend, agency and partner performance, and the key numbers that matter. Delivered as a plain-English report and a prioritised action list: what's working, what's leaking money, what to fix first. Stands alone, and is the natural lead-in to a retainer.

02

The Setup

One-off

Standing up your command centre — connecting your accounts, configuring the monitoring stack, and setting your targets and alerts. Credited toward the first month if you move onto a retainer.

03

Watch

Monthly retainer

Proactive monitoring, alerts to me before problems surface, a monthly plain-English performance read, and one strategy call a month. For smaller businesses who mainly need eyes on the numbers and early warning.

04

Advisor

Monthly retainer

Everything in Watch, plus fortnightly working sessions, hands-on help with the decisions that matter, and active oversight of your tech, ad spend and partners. For businesses in a growth push who need judgement, not just alerts.

06

Power Hour

À la carte

A single 1:1 strategy session. Bring the decision you're stuck on, leave with a plan.

07

Half-Day Intensive

À la carte

A focused block of hands-on working time for a specific problem — a launch, a pivot, a plan that needs building fast.

08

Build & agency oversight

Project-based

A second opinion before you sign anything, or ongoing accountability once a build's underway. Platform shortlists, agency proposals and the questions that matter, pressure-tested.

Signature expertise

Specialist work drawn from over a decade in ecommerce, live commerce and founder-led brand building — for businesses that want a particular skillset, not an ongoing retainer.

— 09

Community & loyalty design

Two award-winning private communities built from scratch over twelve years. I design loyalty mechanics and community structures that compound — the kind that show up in retention, not just vanity metrics.

— 10

Live commerce, hosting & on-camera coaching

Trained in the highest-stakes live selling format there is — TVSN. With radio, TV and live shopping credits across a decade-plus. Be the face of yours, or learn to be — I'll host your live sessions, or coach your founder to do it themselves.

— 11

Founder content & UGC

UGC and creator content from a real founder voice — not a hired face. Built for brands that want trust-led content with strategic intent baked into the brief from the start.

— 12

Speaking & workshops

Engaging, story-led sessions for conferences, retail events and internal teams. I speak from experience — not theory.