Diagnose
Understand the decision, pressure point, numbers, people and systems involved.
Australian small-business advisory
Choose structured mentoring, a defined systems project, specialist ecommerce support or an ongoing Pocket CEO engagement — each with a different role, ownership model and outcome.
Compare services
The difference is Briony's role, who owns implementation and whether the work is ongoing or a defined project.
Embedded senior operating support when several parts of the business interact. Briony shares ownership of agreed priorities, cadence and implementation.
Structured guidance when you or your team can implement. Briony challenges decisions and builds capability; ownership stays with you.
A defined operational-improvement project with practical process maps, roles, SOPs, dashboards and handover.
Independent client-side scrutiny of store performance, platforms, apps and agencies, with a prioritised commercial roadmap.
Ways to work together
Scope, cadence and investment depend on the business, the work and how involved you need me to be. Start with the outcome you need.
Work through a defined decision, risk or opportunity and leave with clearer priorities.
A defined engagement to diagnose, design and implement a practical improvement.
Embedded senior support for owners who need accountability, visibility and help turning decisions into action.
Practical training built around your business, people and current tools.
How it works
No generic decks and no forced package. We start with the business problem, agree the work and make progress visible.
Understand the decision, pressure point, numbers, people and systems involved.
Separate urgent noise from the few actions that will materially improve the business.
Create the system with you, lead the project, or build your team’s capability.
Measure what changed, close accountability gaps and decide what happens next.
Common questions
Engagements are tailored to Australian small businesses and quoted after the scope is clear.
No. The right scope depends on the business, the outcome and how involved you need Briony to be. You will receive a clear proposal before committing.
It depends on the engagement. In mentoring, you or your team own implementation. In a systems project, Briony leads the agreed build and handover. In Pocket CEO support, ownership of agreed operating priorities is shared.
Yes. An initial conversation is the best place to clarify the pressure point and decide whether you need a focused session, project, training or ongoing support.
Yes. Briony complements qualified legal and financial advisers and can improve the operating visibility, questions and accountability around existing partners.
No. Briony works with Australian businesses across ecommerce, beauty, trades and services, with experience spanning manufacturing, retail, property services and digital growth.