DO MORE WITH WHAT YOU ALREADY HAVE.
Operations & Cost Review
Busy isn’t the same as productive. We’ll examine where time and money disappear between people, processes, suppliers and software—and find practical improvements before you buy another system.
90-minute session + preparation + written next steps
Learn MoreWhat we’ll work through
One business, one end-to-end workflow, up to ten recurring cost lines and input from up to two team members through the preparation brief. Choose a workflow such as order-to-delivery, enquiries-to-booking or team handovers.
What’s included
- A review of your selected workflow and recurring costs
- One 90-minute working session
- A prioritised improvement plan with suggested ownership and measures, within five business days
Before we meet
Send the selected workflow, recurring software and supplier costs, examples of recurring problems and the people involved at least five business days before the session.
Email your preparation information to letstalk@brionykennedy.com.au with your service, appointment date and order reference. If your documents contain confidential or personal information, email to arrange a secure sharing method first; never send passwords. Choose a date that allows the preparation time stated above. If you cannot meet that deadline, contact me before booking. Business days exclude weekends and Melbourne public holidays.
Know the scope
Software implementation, staff performance investigations, compliance certification and a full operational transformation are not included. Larger projects are scoped separately.
Booking changes and cancellations
Cancellations and rescheduling require at least three full business days’ notice, excluding weekends and public holidays observed in Melbourne. Preparation starts before your call. Late changes or missed appointments may incur reasonable preparation and unrecoverable costs, up to the service fee, after allowing for costs saved or a replacement booking.
Email letstalk@brionykennedy.com.au to request a change. Read the full booking and cancellation terms. Your Australian Consumer Law rights remain unchanged.
Should I buy software or fix my process first?
We’ll look at the work and the problem before choosing a tool. Sometimes clearer ownership or a simpler process is more useful than another subscription.
Can we meet in person?
All listed sessions are virtual.
Prefer an in-person session? Contact me for details.
What happens after the session?
You receive the written summary described above. Implementation and further sessions are agreed separately; there is no ongoing commitment.
What if I need to change my booking?
Cancellations and rescheduling require at least three full business days’ notice, excluding weekends and public holidays observed in Melbourne. Preparation starts before your call. Late changes or missed appointments may incur reasonable preparation and unrecoverable costs, up to the service fee, after allowing for costs saved or a replacement booking.
Email letstalk@brionykennedy.com.au to request a change. Read the full booking and cancellation terms. Your Australian Consumer Law rights remain unchanged.