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BUILD SOMETHING PEOPLE WANT TO COME BACK TO.

Community & Membership Strategy

You’ve brought people together. What makes them stay—and what could they pay for? We’ll work through your audience, the value you offer and a realistic way to earn revenue while protecting trust.

45-minute session + preparation + written next steps

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What we’ll work through

One existing community or one new community concept. We review purpose, member needs, engagement, a potential paid offer and how it could fit your wider business.

What’s included

  • A community preparation brief and review of the information you share
  • One 45-minute strategy session
  • A practical next-step plan covering your offer, engagement and what to test, within three business days

Before we meet

Share your group or community link, audience size, engagement examples, current offers and the questions members repeatedly ask at least three business days before the session.

Email your preparation information to letstalk@brionykennedy.com.au with your service, appointment date and order reference. If your documents contain confidential or personal information, email to arrange a secure sharing method first; never send passwords. Choose a date that allows the preparation time stated above. If you cannot meet that deadline, contact me before booking. Business days exclude weekends and Melbourne public holidays.

Know the scope

Day-to-day moderation, a full membership launch, platform implementation and guaranteed member or revenue growth are not included.

Booking changes and cancellations

Cancellations and rescheduling require at least three full business days’ notice, excluding weekends and public holidays observed in Melbourne. Preparation starts before your call. Late changes or missed appointments may incur reasonable preparation and unrecoverable costs, up to the service fee, after allowing for costs saved or a replacement booking.

Email letstalk@brionykennedy.com.au to request a change. Read the full booking and cancellation terms. Your Australian Consumer Law rights remain unchanged.

Can I monetise a free Facebook community without making everyone pay?

We can explore keeping the community free while offering optional paid workshops, sessions, events or membership benefits. The right model depends on what your members value and what you can deliver consistently.

Can we meet in person?

All listed sessions are virtual.

Prefer an in-person session? Contact me for details.

What happens after the session?

You receive the written summary described above. Implementation and further sessions are agreed separately; there is no ongoing commitment.

What if I need to change my booking?

Cancellations and rescheduling require at least three full business days’ notice, excluding weekends and public holidays observed in Melbourne. Preparation starts before your call. Late changes or missed appointments may incur reasonable preparation and unrecoverable costs, up to the service fee, after allowing for costs saved or a replacement booking.

Email letstalk@brionykennedy.com.au to request a change. Read the full booking and cancellation terms. Your Australian Consumer Law rights remain unchanged.