Free Responsible AI Use-Case Checklist

Use this checklist before introducing an AI tool into an Australian small business.

Define the job

• What repetitive decision or process are we trying to improve?
• What does a good result look like?
• How much time, cost or rework happens now?

Check the information

• Will customer, employee, supplier or confidential information be used?
• Are we permitted to place that information in this system?
• Where is the information stored and who can access it?

Keep a human accountable

• Who checks accuracy, bias, tone and compliance?
• Which decisions must never be automated?
• How will mistakes be reported and corrected?

Measure the outcome

• Did the tool save time without increasing downstream rework?
• Did quality or customer experience improve?
• Should the use case continue, change or stop?

Refer to current Australian Government guidance and obtain privacy, legal or cyber-security advice for your specific use case. This checklist is general business information only.