{"product_id":"small-business-operations-cost-review","title":"Operations \u0026 Cost Review","description":"\u003ch2\u003eWhat we’ll work through\u003c\/h2\u003e\u003cp\u003eOne business, one end-to-end workflow, up to ten recurring cost lines and input from up to two team members through the preparation brief. Choose a workflow such as order-to-delivery, enquiries-to-booking or team handovers.\u003c\/p\u003e\u003ch2\u003eWhat’s included\u003c\/h2\u003e\u003cul\u003e\n\u003cli\u003eA review of your selected workflow and recurring costs\u003c\/li\u003e\n\u003cli\u003eOne 90-minute working session\u003c\/li\u003e\n\u003cli\u003eA prioritised improvement plan with suggested ownership and measures, within five business days\u003c\/li\u003e\n\u003c\/ul\u003e\u003ch2\u003eBefore we meet\u003c\/h2\u003e\u003cp\u003eSend the selected workflow, recurring software and supplier costs, examples of recurring problems and the people involved at least five business days before the session.\u003c\/p\u003e\u003cp\u003eEmail your preparation information to \u003ca href=\"mailto:letstalk@brionykennedy.com.au\"\u003eletstalk@brionykennedy.com.au\u003c\/a\u003e with your service, appointment date and order reference. If your documents contain confidential or personal information, email to arrange a secure sharing method first; never send passwords. Choose a date that allows the preparation time stated above. If you cannot meet that deadline, contact me before booking. Business days exclude weekends and Melbourne public holidays.\u003c\/p\u003e\u003ch2\u003eKnow the scope\u003c\/h2\u003e\u003cp\u003eSoftware implementation, staff performance investigations, compliance certification and a full operational transformation are not included. Larger projects are scoped separately.\u003c\/p\u003e\u003ch2\u003eBooking changes and cancellations\u003c\/h2\u003e\u003cp\u003e\u003cstrong\u003eCancellations and rescheduling require at least three full business days’ notice\u003c\/strong\u003e, excluding weekends and public holidays observed in Melbourne. Preparation starts before your call. Late changes or missed appointments may incur reasonable preparation and unrecoverable costs, up to the service fee, after allowing for costs saved or a replacement booking.\u003c\/p\u003e\u003cp\u003eEmail \u003ca href=\"mailto:letstalk@brionykennedy.com.au\"\u003eletstalk@brionykennedy.com.au\u003c\/a\u003e to request a change. \u003ca href=\"\/pages\/booking-cancellation-terms\"\u003eRead the full booking and cancellation terms\u003c\/a\u003e. Your Australian Consumer Law rights remain unchanged.\u003c\/p\u003e","brand":"Briony Kennedy","offers":[{"title":"Video call","offer_id":67820691423410,"sku":null,"price":695.0,"currency_code":"AUD","in_stock":true}],"url":"https:\/\/brionykennedy.com.au\/products\/small-business-operations-cost-review","provider":"Briony Kennedy","version":"1.0","type":"link"}